Premises
The site itself.
4 points
- What type of premises is it?
- How big is it, roughly?
- How many floors does it have?
- Which areas need cleaning?
Commercial cleaning in London. A survey first,then a pricefor the site.
Give us the type of premises, its size and your hours. We survey first, then specify and price the clean. Expect a reply within 30 minutes.
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- £2m insured
- Replies within 30 minutes
- Open 7 days, 8am to 10pm
Request a site survey
Tell us about the premises. We reply within 30 minutes, between 8am and 10pm.
- Site survey
1
First step, before any quote
- Insured
£2m
Public liability
- Minute reply
30
Reply to your request
- Days open
7
8am to 10pm
Survey before price
No two sites run the same way.
Picture an office floor, a clinic waiting room and a shop front. Each is used differently: different hours, different footfall, different areas that cannot be left.
Quoting without seeing the site means guessing at its size, its hours and the way in. So we start with the survey. We look over the premises, set down what the clean covers for that site, and only then attach a price. Days, times and a start date come last.
The site gets a single point of contact. If part of it is missed, say so and we return to put it right: that is the re-clean guarantee.
See the site, then name the price.
Fitting the hours
Your opening hours set the shape.
Choose a type of premises and the day redraws around it. The outer arc marks when the site is open, the inner arc the quiet hours either side. They illustrate how a schedule can be shaped.
Pick a pattern
Example scheduleOffice
- Open
- 08:00 to 18:00
- Cleaning before opening
- 06:00 to 08:00
- Cleaning after closing
- 18:00 to 21:00
Offices are quiet before the first desk is occupied and after the last is vacated. Your real hours are set with you once the survey is done.
- Open
- 09:00 to 18:00
- Cleaning after closing
- 18:00 to 21:30
A shop goes quiet when the doors shut. Your real hours are set with you once the survey is done.
- Open
- 12:00 to 24:00
- Cleaning before opening
- 07:00 to 11:30
A unit that opens at midday and trades late is quiet in the morning. Your real hours are set with you once the survey is done.
Example hours only, to show the shape of a schedule. Yours is agreed with you.
The survey questions
What we ask at the survey.
The survey runs through three sheets of questions: the premises, the schedule and access. Answer what you can now and the gaps get filled in on the visit.
12 things we ask
Schedule
Days and hours of use.
4 points
- Which days do you need us?
- Which times suit the site?
- Is it a one-off or a regular clean?
- Are there times we should avoid?
Access and requirements
Getting in, and the rules.
4 points
- How do we get in: keys, a fob or a keyholder?
- Is there an alarm we need to know about?
- Is there security, or a sign-in on arrival?
- Is there anything specific the site requires?
Surveyed first12 of 12
What people say
Real feedback, straight from Google.
aisha haji
The bathrooms were done to perfection, the floors especially stood out. Very professional team. Will definitely be using again.
How it runs
From first message to first clean, in four steps.
Request a site survey
Send the type of premises, its size, the days and hours you need, and how we get in. A reply reaches you within 30 minutes, 8am to 10pm, seven days a week. The survey carries no cost and no obligation.
Specification and price
With the site seen, we set down what the clean covers and what it costs.
Schedule and start
We settle days and times with you, then it begins. Vetted operatives come with their own equipment and eco products.
One point of contact
One person is your point of contact for the site. If anything is missed, tell us and we come back.
Set out your brief.
Choose the type of premises, the frequency and the access. Your picks travel with the request and the survey builds on them.
Premises (pick one)
How often (pick one)
Access
Pick any that apply, or go straight to the form.
What sits outside the clean.
Settle these before the survey, not after.
- Repairs and redecorationCleaning only. Fixing and repainting are not part of it.
- Grounds workGrounds and outside areas are left out of the clean.
- Clearing waste or left-behind itemsNot a clearance service: waste and left-behind items must be gone before we arrive.
What it costs
Priced after we have seen the site.
Commercial cleaning has no list price, because each quote follows a site survey. Three things shape it.
3 things set your priceQuoted after a site survey
Request a site surveyThe premises
The type of site, its size, the number of floors and the areas that need cleaning.
How often
One visit and a daily visit are different jobs. Give us your days and times and we quote that schedule.
Access
Working during opening hours or outside them changes the job, and so do the site's keys, alarms and security.
Often booked with
Re-clean guarantee
If an area is missed, we put it right.
If something on site is missed, tell us. We return and re-clean it: that is the re-clean guarantee.
Put right
Before you request a survey
The questions facilities teams ask first. If yours is missing, write it on the survey request and we'll answer directly.
Across all 32 London boroughs and the City of London, and a contract can cover more than one site. Put every site's address on your survey request.
We look over the site, then specify the clean and price it around what we see. The survey carries no cost and no obligation.
No. Each quote follows the survey, once we know the premises, the frequency and the access.
Offices, retail, healthcare, education, fitness centres and places of worship. For anything else, choose Other under Premises and describe it.
You do, with us. Give us the days and times and say whether the site is in use, and we agree the schedule after the survey.
Yes, Ivory has a London team. We carry £2m public liability insurance, every operative is vetted, and they bring their own equipment and eco products.
You get one point of contact. Replies come within 30 minutes, between 8am and 10pm, seven days a week. If you need paperwork for your records, ask on the survey request and we'll say what we can supply.
Tell us and we come back and put it right, under the re-clean guarantee.
Repairs, redecoration and grounds work. We are also not a clearance service, so waste and left-behind items must be gone before we arrive.
Commercial cleaning across every London borough.
Pick your area for what is local to it, or put your postcode in the form and we'll confirm we reach you.
- Barking and Dagenham
- Barnet
- Bexley
- Brent
- Bromley
- Camden
- City of London
- Croydon
- Ealing
- Enfield
- Greenwich
- Hackney
- Hammersmith and Fulham
- Haringey
- Harrow
- Havering
- Hillingdon
- Hounslow
- Islington
- Kensington and Chelsea
- Kingston upon Thames
- Lambeth
- Lewisham
- Merton
- Newham
- Redbridge
- Richmond upon Thames
- Southwark
- Sutton
- Tower Hamlets
- Waltham Forest
- Wandsworth
- Westminster
Guides to read before you book commercial cleaning
Plain guides from the Ivory team: what decides a price, what the rules say and what to check.
Best commercial cleaning company London: our pick and the checks to run
Our own pick, and the checks to run on it and on every other company: site survey, written scope, insurance, COSHH, missed tasks and notice.
Commercial cleaning contract in London: what to settle before you sign
The price is the easy line to compare. Here is what the rest of a London cleaning contract should settle, and the questions to put to every supplier.
Office cleaning frequency in London: how often is right?
No rule gives a number of visits. Here is how to set an office cleaning schedule in London from use, area by area, and when to review it.
Tell us about your premises.
No cost, no obligation. Replies come within 30 minutes, 8am to 10pm, any day of the week.
Request a site survey
Tell us about the premises. We reply within 30 minutes, between 8am and 10pm.